Privacy Policy

Effective Date: This Privacy Policy is effective as of the date of publication and applies to all users of our bakery café website.

1. Information We Collect

Our bakery café collects various types of information to provide you with exceptional service and delicious baked goods. We gather personal information when you place orders, subscribe to our newsletter, create an account, or interact with our website.

Personal Information

Automatically Collected Information

We automatically collect certain technical information when you visit our website, including IP addresses, browser type, device information, pages visited, time spent on our site, and referral sources. This data helps us improve our website functionality and user experience.

2. How We Use Your Information

Your information serves multiple purposes in delivering our bakery services effectively. We use collected data to process and fulfill your cake and pastry orders, communicate about order status, provide customer support, and send promotional materials about new products and special offers with your consent.

Order Processing: We use your information primarily to create beautiful custom cakes, process payments, coordinate deliveries, and ensure your complete satisfaction with our bakery products.

Marketing and Communications

With your explicit consent, we may send newsletters featuring seasonal specialties, new cake designs, promotional offers, and bakery updates. You can unsubscribe from marketing communications at any time through the unsubscribe link in our emails.

3. Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in specific circumstances necessary for our business operations.

4. Data Security and Protection

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encrypted data transmission, secure servers, regular security audits, and restricted access to personal information.

Security Measures

We employ industry-standard security technologies including SSL encryption, firewalls, secure hosting environments, and regular security updates. However, no internet transmission is completely secure, and we cannot guarantee absolute security of your information.

5. Your Rights and Choices

Under applicable privacy laws, including GDPR, you have several rights regarding your personal information. You can exercise these rights by contacting us through our website or visiting our bakery location.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and provide personalized content. You can control cookie settings through your browser preferences.

Types of Cookies

We use essential cookies for website functionality, analytics cookies to understand user behavior, and marketing cookies to deliver relevant advertisements. You can accept or decline non-essential cookies without affecting basic website functionality.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Order information is typically retained for accounting and warranty purposes, while marketing preferences are kept until you withdraw consent.

8. International Data Transfers

If we transfer your personal information outside your country of residence, we ensure appropriate safeguards are in place to protect your data according to applicable privacy laws and regulations.

9. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children without parental consent. If we discover we have collected information from a child, we will delete it promptly.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes through our website or email communications. Your continued use of our services constitutes acceptance of the updated policy.

Questions or Concerns? If you have any questions about this Privacy Policy or our data practices, please visit our bakery location or use the contact methods available on our website. We are committed to addressing your privacy concerns promptly and transparently.